{"id":532,"date":"2026-08-17T22:44:49","date_gmt":"2026-08-17T22:44:49","guid":{"rendered":"https:\/\/theglassrestore.com\/?page_id=532"},"modified":"2026-09-09T12:41:46","modified_gmt":"2026-09-09T12:41:46","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/theglassrestore.com\/es\/refund_returns\/","title":{"rendered":"Reembolsos y Devoluciones"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Versi\u00f3n corta:<\/strong> tienes 30 d\u00edas desde la entrega para devolver un kit que no hayas usado. Como nuestros kits contienen abrasivos y compuestos de pulido, un kit que ya se prob\u00f3 sobre vidrio no se puede revender y no se puede devolver. Por favor lee la secci\u00f3n de abajo antes de abrir los discos.<\/p>\n\n<h2 class=\"wp-block-heading\">Plazo de devoluci\u00f3n de 30 d\u00edas<\/h2>\n<p class=\"wp-block-paragraph\">Un producto elegible sin usar puede devolverse dentro de los treinta d\u00edas naturales posteriores a la entrega confirmada.<\/p>\n\n<h2 class=\"wp-block-heading\">Qu\u00e9 califica para una devoluci\u00f3n<\/h2>\n<ul class=\"wp-block-list\"><li>sin usar<\/li><li>sin alteraciones<\/li><li>sin da\u00f1os despu\u00e9s de la entrega<\/li><li>completo, con todas las piezas, accesorios, manuales y componentes originales<\/li><li>en su empaque original siempre que sea razonablemente posible<\/li><li>en condiciones aptas para la reventa<\/li><\/ul>\n\n<h2 class=\"wp-block-heading\">Qu\u00e9 no califica<\/h2>\n<p class=\"wp-block-paragraph\">Un producto no es elegible para devoluci\u00f3n si fue usado, <strong>probado sobre vidrio<\/strong>, instalado, modificado, da\u00f1ado, contaminado, consumido, mezclado, abierto de una forma que impida su reventa, o si le faltan componentes.<\/p>\n<p class=\"wp-block-paragraph\">Si no est\u00e1s seguro de que el kit sea el adecuado para tu trabajo, cont\u00e1ctanos antes de abrirlo. Env\u00eda fotos del da\u00f1o a <a href=\"mailto:support@theglassrestore.com\">support@theglassrestore.com<\/a> y te diremos honestamente si nuestro kit lo va a resolver.<\/p>\n\n<h2 class=\"wp-block-heading\">C\u00f3mo iniciar una devoluci\u00f3n<\/h2>\n<p class=\"wp-block-paragraph\">Escribe a <a href=\"mailto:support@theglassrestore.com\">support@theglassrestore.com<\/a> antes de enviar nada de regreso, y te daremos las instrucciones de devoluci\u00f3n. Las devoluciones enviadas sin autorizaci\u00f3n pueden ser rechazadas.<\/p>\n\n<h2 class=\"wp-block-heading\">Qui\u00e9n paga el env\u00edo de la devoluci\u00f3n<\/h2>\n<p class=\"wp-block-paragraph\">A menos que te hayamos enviado el producto equivocado o que haya llegado defectuoso o con da\u00f1os materiales, t\u00fa eres responsable del env\u00edo de la devoluci\u00f3n, del empaque de protecci\u00f3n, del n\u00famero de rastreo, del seguro cuando corresponda y del riesgo de p\u00e9rdida o da\u00f1o durante el traslado. En esos casos, los cargos de env\u00edo originales no son reembolsables.<\/p>\n\n<h2 class=\"wp-block-heading\">Producto equivocado, defectuoso o da\u00f1ado al llegar<\/h2>\n<p class=\"wp-block-paragraph\">Eso corre por nuestra cuenta. Cont\u00e1ctanos lo antes posible con fotograf\u00edas, la informaci\u00f3n de tu pedido y los detalles del empaque. Seg\u00fan el caso podemos darte piezas de repuesto, un producto de reemplazo, una reparaci\u00f3n, cr\u00e9dito en tienda, una etiqueta de devoluci\u00f3n prepagada o un reembolso, y nosotros cubrimos el env\u00edo de la devoluci\u00f3n.<\/p>\n\n<h2 class=\"wp-block-heading\">Reembolsos<\/h2>\n<p class=\"wp-block-paragraph\">Los reembolsos aprobados se emiten al m\u00e9todo de pago original. Un reembolso puede reducirse por el valor de los componentes faltantes o da\u00f1ados. Los programas de capacitaci\u00f3n y otras compras digitales o de servicios se cubren por separado en nuestros <a href=\"https:\/\/theglassrestore.com\/es\/terms\/\">T\u00e9rminos y Condiciones<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\">\u00bfPreguntas? <a href=\"mailto:support@theglassrestore.com\">support@theglassrestore.com<\/a> o <a href=\"tel:+18183561345\">818-356-1345<\/a>. Texto legal completo: <a href=\"https:\/\/theglassrestore.com\/es\/terms\/\">T\u00e9rminos y Condiciones<\/a>, secciones 16 a 18.<\/p>","protected":false},"excerpt":{"rendered":"<p>Versi\u00f3n corta: tienes 30 d\u00edas desde la entrega para devolver un kit que no hayas usado. Como nuestros kits contienen [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-532","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/theglassrestore.com\/es\/wp-json\/wp\/v2\/pages\/532","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theglassrestore.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theglassrestore.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theglassrestore.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theglassrestore.com\/es\/wp-json\/wp\/v2\/comments?post=532"}],"version-history":[{"count":2,"href":"https:\/\/theglassrestore.com\/es\/wp-json\/wp\/v2\/pages\/532\/revisions"}],"predecessor-version":[{"id":3394,"href":"https:\/\/theglassrestore.com\/es\/wp-json\/wp\/v2\/pages\/532\/revisions\/3394"}],"wp:attachment":[{"href":"https:\/\/theglassrestore.com\/es\/wp-json\/wp\/v2\/media?parent=532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}